Job Name: WO# SA21781658 - 5539-A Via La Mesa - Laguna Woods Village - Laguna Woods
Provider Name: Job Number: 23-0584-REC1-LWV Job Status: Closed
Linked Job23-0584-WTR-LWV |
Customer Information
Job Number 23-0584-REC1-LWV
Customer Name Laguna ***** ****age (VIP)   Address CA, 92637
Main Phone 1949597****   Business Phone
Mobile #   Home Phone
Pager #   Fax
Date Inventoried 5/11/2023 3:26:00 PM   Into Production Date 4/4/2023 10:06:00 AM
Received Date 3/22/2023 1:39:44 PM   Start Date 4/4/2023 8:00:22 AM
Date of Loss   Date of Majority Completion 4/5/2023 3:36:34 PM
Date Contacted 3/22/2023 4:24:00 PM   Target Completion Date 4/6/2023 10:06:00 AM
Date Inspected 3/22/2023 4:24:00 PM   Date of COS 4/6/2023 2:15:00 PM
Date of Work Authorization 3/27/2023 10:31:21 AM   Date Invoiced 4/6/2023 3:26:00 PM
Date Estimate Sent 3/24/2023 8:13:31 AM   Date Paid 4/28/2023 4:10:00 PM
Date Estimate Approved 3/27/2023 11:06:00 AM   Closed Date 5/26/2023 10:28:34 AM
Job Details
Loss Type Water   Secondary Loss Type Plumbing Leak
Contact Person   Job Address CA, 92637
Business Phone   Mobile #
Fax   Home Phone
Job Category Commercial   Pager #
Special Instructions "*New general email is: *All invoices emailed to: Built in 1972, Gate Code Need a Pass / Map, NEED TO DISCUSS WITH LARRY OR RESPONSIBLE MANAGER, DO NOT PERFORM REC HERE UNLESS SPECIFICALLY REQUESTED BY P/M's United = Full (Excluding Upgrades) Third = Drywall/texture. For new jobs call in after hours calls, it is our responsibility to provide them the next day - the security personnel’s name and contact, incident report number, units affected, the water source, specific areas that was affected by water damage, the service you provided to include pictures and what if any action pending and awaiting the Moisture Intrusion Coordinator’s evaluation and approval."
Job Description PM - GO DO DRY DOWN - WORK ORDER: Service First to do dry down master bathroom PER CALL: resident is very concerned as the H/O does not have a sink in the bathroom - HOMEOWNER CONTACT: Jennifer Hedayat TEL: 310-919-8744
Insurance Information   Primary Adjuster
Company Property Management   Primary Adjuster Applicable, Non
Address   Address
Main Phone 11111111111   Main Phone 11111111111
Business Phone   Business Phone
Fax   Detail Finding
Broker   Agent
Broker Company Non Applicable   Name Applicable, Non
Address   Address
Main Phone 11111111111   Main Phone 11111111111
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Independent Adjusting Firm   Independent Adjuster
Independent Adjusting Firm   Independent Adjuster
Address   Address
Main Phone   Main Phone
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Property management company
Property management company Laguna Woods Village (VIP)      
Address 24351 El Toro Road, Laguna Woods, CA, 92637      
Main Phone 19495974490      
Business Phone      
Provider Name
Address 23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
Business Phone 18558834778
Fax 19492163981
Document Categories Document Category Name: Billing
Billing (2)
Estimates (1)
REC1 Inspection Summary (1)
Survey/COS (1)
Work Authorization (1)
Work Order (1)


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23-0584-REC1-LWVDista SarahDate Closed has been entered for Job - 23-0584-REC1-LWV5/26/2023 12:28:34 PM
23-0584-REC1-LWVAugust MatthewEM: to jhedayat Hi Jenneifer, I have attached the estimate Ivan provided to fabricate a brand new vanity from the ground up with the materials, hardware, countertop reinstalled using the existing counter, new fixtures, and connecting the plumbing. As you will see, to custom build is on the expensive side but he is more than happy to do it for you and I have no doubt you will be very happy with ithe results. On the other hand, if you want to purchase one and would like him to assemble it and install it for you, the price is about $1850. Please let me know if you have any questions or how you would like to proceed. Thank you, Matt 5/22/2023 11:46:33 AM
23-0584-REC1-LWVAugust MatthewJob Task Completed: Matt - please call Jennifer asap. She would like a price breakdown on purchasing a vanity verse building the vanity. She has not received our repair scope of work. Thank you! -GH 5/18/2023 9:28:34 AM
23-0584-REC1-LWVPelato DeliaDate Paid has been entered for Job - 23-0584-REC1-LWV4/28/2023 4:10:28 PM
23-0584-REC1-LWVPelato DeliaCombined jobs Check #14547 $11,242.81 Collected (apply $3781.30 to this job)4/28/2023 4:10:22 PM
23-0584-REC1-LWVAugust MatthewEM: to Irma, Damage Hi Irma, I am in contact with Jennifer already and will be speaking with her again tomorrow morning to discuss the owner responsibility repairs and will address her concerns about these items as well when we talk. Thank you, Matt August4/18/2023 1:50:27 PM
23-0584-REC1-LWVAugust MatthewEM: to Kristopher, Joe, Damage, Irma, Julio Good afternoon LWV Team, Thank you for the approval. I will schedule the repairs with the owner and update you upon completion of the project. Have a nice day! Matt August4/18/2023 1:50:10 PM
23-0584-REC1-LWVAugust MatthewETXT: Hi Jennifer. I met with Ivan this morning at our team meeting and he has advised the countertop can be reused and that he can also replace the faucets for you if you would like to select ones for him to use. With respect to the vanity, he says he can either fabricate one brand new to your specifications or if you would like to find and purchase one then he can assemble and install it. Finding and purchasing one may be a good option to keep cost down compared to building from the ground up but Ivan can do whatever your preference is. Thank you, Matt4/18/2023 11:57:11 AM
23-0584-REC1-LWVAugust MatthewEM: ServiceFirst Coordinating Department 10:50 AM (0 minutes ago) to Irma, Damage, Kristopher, Joe Good afternoon Irma and Team, We completed the HOA repairs on 4/5 and have inspected on site with the owner for owner responsibility repairs for the vanity replacement. The countertop can be used with the new vanity and the owner had some additional items she would like us to assist with. Thank you, Matt August4/18/2023 11:51:10 AM
23-0584-REC1-LWVAugust MatthewEM: to me, Damage, Kristopher, Joe Please provide an update for this manor. Best, Irma Sato Moisture Intrusion Coordinator4/18/2023 11:50:55 AM