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Provider Name:
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Job Number:
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15-1052-WTR-A
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Job Status:
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Closed
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Customer Information
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Job Number
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15-1052-WTR-A
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Customer Name
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Coo*, **san
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Address
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CA, 92651
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Email
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dc***@*****.com
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Main Phone
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1760889****
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Business Phone
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Mobile #
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Home Phone
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Pager #
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Fax
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Dates
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Date Inventoried
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Into Production Date
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Received Date
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9/30/2015 2:16:57 PM
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Start Date
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10/1/2015 6:33:37 PM
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Date of Loss
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9/29/2015 12:00:00 AM
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Date of Majority Completion
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10/3/2015 4:00:00 PM
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Date Contacted
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9/30/2015 2:18:00 PM
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Target Completion Date
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10/3/2015 4:00:00 PM
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Date Inspected
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9/30/2015 5:25:24 PM
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Date of COS
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10/3/2015 4:00:00 PM
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Date of Work Authorization
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9/30/2015 6:00:00 PM
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Date Invoiced
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10/27/2015 12:39:16 PM
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Date Estimate Sent
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9/30/2015 6:00:00 PM
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Date Paid
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11/19/2015 12:00:00 AM
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Date Estimate Approved
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9/30/2015 6:00:00 PM
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Closed Date
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12/4/2015 9:31:00 AM
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Job Details
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Loss Type
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Water
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Secondary Loss Type
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Burst Pipe
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Contact Person
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Coo*, **san
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Job Address
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CA, 92651
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Business Phone
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Mobile #
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Fax
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Home Phone
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Job Category
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Residential
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Pager #
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Special Instructions
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Job Description
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Hot water heater leak, affected 2 bedrooms, bathroom and water heater area.
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Insurance Information
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Primary Adjuster
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Company
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Travelers Insurance
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Primary Adjuster
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Adams, Jason
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Address
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Address
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7 Sudbury Place, Laguna Niguel, CA, 92677
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Main Phone
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18007273995
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Main Phone
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19492740436
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Business Phone
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18007273995
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Business Phone
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19492740436
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Fax
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18775779453
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Detail Finding
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Broker
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Agent
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Broker Company
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Non Applicable
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Name
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Applicable, Non
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Address
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Address
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Main Phone
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11111111111
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Main Phone
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11111111111
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Business Phone
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Business Phone
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Fax
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Fax
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Mobile #
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Mobile #
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Email
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Email
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Independent Adjusting Firm
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Independent Adjuster
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Independent Adjusting Firm
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Independent Adjuster
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Address
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Address
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Main Phone
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Main Phone
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Business Phone
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Business Phone
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Fax
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Fax
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Mobile #
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Mobile #
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Email
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Email
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Property management company
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Property management company
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Farmers-Clarinda Arriaga (Agency)
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Address
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26212 Dimension Dr
Suite 240, Lake Forest, CA, 92630
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Main Phone
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19497135790
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Business Phone
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Fax
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19497136999
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Contractor
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Provider Name
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Address
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23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
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Business Phone
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18558834778
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Fax
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19492163981
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Album Name
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Album Name : 10/05/2015
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Document Categories
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Document Category Name: Misc Document Album
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15-1052-WTR-A | Tousignant Kimberly | No Survey completed
| 1/25/2016 4:06:17 PM |
15-1052-WTR-A | Tousignant Kimberly | DatePaid,DateClosed has been entered for Job - 15-1052-WTR-A | 12/4/2015 9:32:07 AM |
15-1052-WTR-A | Brown Stephen | Hi Susan,
I just left you a voicemail in regards to this topic. But here is a written:
Attached is a photo of the HVAC vent pulled away from the wall when we started the baseboard removal process. You can see that the vent is still intact with the frame and does not sit 100% flush against it. Also- there is a bolt missing on the left. It is not on the adjusters scope to replace the vent cover/frame, only to detach and reset it. I found some nuts that work for the existing bolts, and painted them to match. If you want it to be replaced we would have to ask Jason Adams from Travelers if he can approved to have it replaced.
Jason,
Does this sound like something we could get approved to make Susan super happy? :)
| 11/13/2015 11:51:24 AM |
15-1052-WTR-A | Tousignant Kimberly | Received all from Ms. Cook requesting an explanation and grand total of our charges, sent her the following email: Good Afternoon Ms. Cook, Pursuant to our conversation this morning I’m sending the following for your review: 1 – the Scope Travelers provided us at the onset of your project – See page15: showing a grand total of $5847.64 (this is before your deductable) 2 – Our invoice (#6780) for the water mitigation portion of your project in the amount of $2354.50 And our reconstruction invoice will be in the amount of $3491.14 once it’s generated. The total amount we will be invoicing you for is $5845.64. Travelers will cut you a check for $5347.87 and you will be responsible for the remaining balance of $500 (your deductable). Please let me know if you have any questions or concerns. Once you have an opportunity to review the work completed and return the signed Completion of Service form, if you would promptly remit your payment to the address on the invoice itself I would appreciate it. Sincerely, Kimberly Tousignant Office Manager | 11/7/2015 9:39:26 AM |
15-1052-WTR-A | Tousignant Kimberly | 11/3 emailed revised invoice and scope to HO (original sent to them on 10/29) | 11/3/2015 5:33:49 PM |
15-1052-WTR-A | Von Wahl Allison | called left vm | 10/28/2015 5:30:01 PM |
15-1052-WTR-A | Goodnight Eric | Hello Donell-
I wanted to update you and let you know that we have started the reconstruction at this home.
Thank you for the referral and your trust.
Eric Goodnight
Director of Operations
| 10/9/2015 3:39:52 PM |
15-1052-WTR-A | Luna Terri | DateOfWorkAuthorization,DateEstimateDelivered,DateEstimateApproved,DateOfMajorityCompletion,TargetCompletion,DateOfCOS has been entered for Job - 15-1052-WTR-A | 10/9/2015 11:00:58 AM |
15-1052-WTR-A | Goodnight Eric | Done | 10/8/2015 8:41:58 PM |
15-1052-WTR-A | Goodnight Eric | No estimated amount in DASH | 10/6/2015 10:29:11 PM |
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