Job Name: Travelers - Lahey, Dan
Provider Name: Job Number: 16-0433-WTR-A Job Status: Closed
Linked Job16-0433-REC |
Customer Information
Job Number 16-0433-WTR-A
Customer Name La***, *an   Address CA, 92677
  Email da*******@***.net
Main Phone 1714504**** Ext: Dan Lahey   Business Phone
Mobile #   Home Phone
Pager #   Fax
Date Inventoried   Into Production Date 3/17/2016 11:08:00 AM
Received Date 3/17/2016 9:00:00 AM   Start Date 3/17/2016 4:00:00 PM
Date of Loss 3/17/2016 9:00:00 AM   Date of Majority Completion 3/23/2016 2:00:00 AM
Date Contacted 3/17/2016 9:00:00 AM   Target Completion Date 3/23/2016 2:00:00 AM
Date Inspected 3/17/2016 4:00:00 PM   Date of COS 3/23/2016 2:00:00 AM
Date of Work Authorization 3/17/2016 4:00:00 PM   Date Invoiced 3/28/2016 1:06:00 PM
Date Estimate Sent 3/17/2016 4:00:00 PM   Date Paid 4/18/2016 12:00:00 AM
Date Estimate Approved 3/17/2016 4:00:00 PM   Closed Date 6/10/2016 9:52:00 AM
Job Details
Loss Type Water   Secondary Loss Type Burst Pipe
Contact Person La***, *an   Job Address CA, 92677
Business Phone   Mobile #
Fax   Home Phone
Job Category Residential   Pager #
Special Instructions
Job Description Built: 1997 - Homeowner reports water leak under sink. Granite tile. Cabinetry wet, drywall, base, and also moisture in downstairs bathroom.
Insurance Information   Primary Adjuster
Company Travelers Insurance   Primary Adjuster Willia, Ed
Address   Address
Main Phone 18007273995   Main Phone 15624005795
Business Phone 18007273995   Business Phone
Fax 18775779453   Detail Finding
Broker   Agent
Broker Company   Name Applicable, Non
Address   Address
Main Phone   Main Phone 11111111111
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Independent Adjusting Firm   Independent Adjuster
Independent Adjusting Firm   Independent Adjuster
Address   Address
Main Phone   Main Phone
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Property management company
Property management company Farmers-Clarinda Arriaga (Agency)      
Address 26212 Dimension Dr Suite 240, Lake Forest, CA, 92630      
Main Phone 19497135790      
Business Phone      
Fax 19497136999      
Provider Name
Address 23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
Business Phone 18558834778
Fax 19492163981
Album Name No Photos are available for this Album
Final (0)
Initial (16)
Pre-Existing (0)
Document Categories Document Category Name: Work Authorization
Work Authorization (1)

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16-0433-WTR-AThomsen-Lund HayleyDateClosed has been entered for Job - 16-0433-WTR-A6/10/2016 9:52:39 AM
16-0433-WTR-AThomsen-Lund HayleyDatePaid has been entered for Job - 16-0433-WTR-A6/10/2016 9:47:08 AM
16-0433-WTR-AThomsen-Lund HayleyIntoProductionDate has been entered for Job - 16-0433-WTR-A3/28/2016 1:08:43 PM
16-0433-WTR-AThomsen-Lund HayleyDateInvoiced has been entered for Job - 16-0433-WTR-A3/28/2016 1:06:24 PM
16-0433-WTR-ATousignant KimberlyNo Survey Completed3/25/2016 9:40:03 AM
16-0433-WTR-ARovsek ChristianDateOfMajorityCompletion,TargetCompletion,DateOfCOS has been entered for Job - 16-0433-WTR-A3/24/2016 1:42:14 PM
16-0433-WTR-AGoodnight EricDan- I just got off the phone with you. As per our conversation, please let me know when the re-route is complete at the home so we can compare the repair scope from Travelers and get the ball rolling with you. :) Thanks again, Eric -----Original Message----- From: [] Sent: Wednesday, March 23, 2016 9:38 AM To: Eric Goodnight Cc: Subject: Re: From ServiceFirst Restoration Eric, Appointment has been set for tomorrow, please reconfirm. Dan Lahey ---- Eric Goodnight wrote: > Hello- > > > > My name is Eric Goodnight and I am the operations manager at ServiceFirst. > I am emailing you to inquire if you are interested in having our > company do the re-construction at your home. > > > > Our company can work with you and your adjuster to confirm scope of > repair and act as your advocate in the repair process. Our experience > will enable your home to be restored to pre-loss conditions and our > guarantee to you is you will not pay a penny over your deductible for > repairs. Our construction specialists will be able to navigate the > complicated insurance repair process and keep you informed all the way through. > > > > A couple of points that are important moving forward: > > > > 1. It is *very* important for our specialist to walk the site with > your insurance adjuster, so if you know the date and time of this > appointment, please let us know. > > 2. If the adjuster has already walked the site, then they will be > giving you a scope of repair. If they do not give you one, please be > sure to request one. It is *very* important that you have this when > we walk the site so that we can confirm the repairs that the adjuster > has written are the ones that will get you put back together whole. > If there are discrepancies, then we can assist in getting the > supplemental billing approved. > > > > > > If you are interested in using our company, please let me know by > responding to this email and I will arrange to have a construction > specialist walk the site. > > > > > > > > > > > > > > *Eric Goodnight* > > Director of Operations > > > > Phone/Fax: 855-883-4778 | > > > > > > SERVICEFIRST RESTORATION INC. > > 27071 CABOT ROAD #105 | LAGUNA HILLS | CA 92653 > > > > WATER | MOLD | FIRE | RECONSTRUCTION > > > > > > > > > > [image: >] > [image: >] > [image: >] > [image: >] > [image: >] > 8247XG/> 3/23/2016 12:12:19 PM
16-0433-WTR-AGoodnight EricRECON letter sent to H/O3/23/2016 11:14:19 AM
16-0433-WTR-ALuna TerriMorning Sending an update from yesterday's inspection. It appears to have been a leak and the areas affected are Kitchen & Family Room. Affected materials are the toe kicks, drywall, cabinets and carpet. We'll need to shore up counter top, detach lower cabinets. We have removed affected baseboards, removed wet walls and setup equipment for drying. We are confirmed scheduled today between 10-11am to continue the work discussed. If you have any questions, please feel free to call our office @ 855-883-4778. Thank you! Sincerely, Terri Luna Project Coordinator 3/18/2016 10:34:49 AM
16-0433-WTR-ALuna TerriDateOfWorkAuthorization has been entered for Job - 16-0433-WTR-A3/18/2016 10:21:43 AM