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Provider Name:
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Job Number:
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15-0907--REC-A
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Job Status:
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Closed
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Customer Information
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Job Number
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15-0907--REC-A
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Customer Name
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Fel****, Bob
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Address
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CA, 92614
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Email
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rj*******@*******.com
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Main Phone
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1949679****
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Business Phone
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Mobile #
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Home Phone
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Pager #
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Fax
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Dates
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Date Inventoried
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Into Production Date
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Received Date
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9/8/2015 11:02:48 AM
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Start Date
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Date of Loss
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8/25/2015 12:00:00 AM
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Date of Majority Completion
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Date Contacted
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9/1/2015 11:24:00 AM
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Target Completion Date
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Date Inspected
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9/8/2015 9:42:25 PM
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Date of COS
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Date of Work Authorization
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Date Invoiced
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Date Estimate Sent
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9/11/2015 11:24:11 AM
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Date Paid
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Date Estimate Approved
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Closed Date
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9/29/2015 8:41:00 PM
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Job Details
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Loss Type
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Water
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Secondary Loss Type
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Burst Pipe
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Contact Person
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Fel****, Bob
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Job Address
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CA, 92614
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Business Phone
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Mobile #
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Fax
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Home Phone
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Job Category
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Residential
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Pager #
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Special Instructions
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Job Description
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Hot water leak in the upstairs bathroom, affected upstairs bath, hallway and garage.
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Insurance Information
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Primary Adjuster
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Company
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Travelers Insurance
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Primary Adjuster
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Adams, Jason
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Address
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Address
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7 Sudbury Place, Laguna Niguel, CA, 92677
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Main Phone
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18007273995
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Main Phone
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19492740436
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Business Phone
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18007273995
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Business Phone
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19492740436
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Fax
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18775779453
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Detail Finding
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Broker
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Agent
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Broker Company
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Insurance Solutions (AGENCY)
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Name
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Arnold, Ben
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Address
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33302 Valle Rd, Ste 200, San Juan Capistrano, CA, 92675
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Address
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Main Phone
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19493487400
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Main Phone
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19492482034
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Business Phone
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19493487400
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Business Phone
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Fax
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19493482011
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Fax
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Mobile #
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Mobile #
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Email
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jim@inssolutions.com
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Email
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Independent Adjusting Firm
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Independent Adjuster
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Independent Adjusting Firm
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Independent Adjuster
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Address
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Address
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Main Phone
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Main Phone
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Business Phone
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Business Phone
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Fax
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Fax
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Mobile #
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Mobile #
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Email
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Email
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Property management company
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Property management company
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Farmers-Clarinda Arriaga (Agency)
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Address
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26212 Dimension Dr
Suite 240, Lake Forest, CA, 92630
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Main Phone
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19497135790
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Business Phone
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Fax
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19497136999
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Contractor
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Provider Name
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Address
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23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
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Business Phone
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18558834778
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Fax
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19492163981
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Album Name
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No Photos are available for this Album
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Document Categories
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No Documents are available for this Category
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| 15-0907--REC-A | Brown Stephen | Hey Bob
I have not heard back from you, I hope everything is ok! At this point we will close out your file, but if you are in need of our services, please call us and we will reopen it.
Thank you
| 9/29/2015 8:42:48 PM |
| 15-0907--REC-A | Brown Stephen | DateClosed has been entered for Job - 15-0907--REC-A | 9/29/2015 8:41:41 PM |
| 15-0907--REC-A | Brown Stephen | Spkoke with bob last firday, he said he would sign autho over the weekend. I have not received it signed. I called to leave a VM and his voicemail box is full. sent email | 9/21/2015 12:09:24 PM |
| 15-0907--REC-A | Brown Stephen | Have not received signed off though in return from Bob yet. I called this morning to leave a voicemail but his voicemail box is full. | 9/17/2015 10:53:02 AM |
| 15-0907--REC-A | Brown Stephen | sent autho to bob via docusign to his email left him a voicemail too | 9/15/2015 1:42:52 PM |
| 15-0907--REC-A | Brown Stephen | reconcild estimate with travelers. left bob a voicemail stating we are good to go, just need authorization signed | 9/15/2015 1:36:41 PM |
| 15-0907--REC-A | Brown Stephen | Hi Bob,
I have been in contact with Travelers and submitted my repair estimate for coverage. My estimate came out higher than what Travelers first estimated. This is due to the fact they wrote their estimate prior to the EMS work (removal of wet materials) before it was actually done. I have emailed and faxed in the document and will follow up on Monday to see status for approval. Once we get approval we can move forward and get the work scheduled for you.
If you have questions please call me. I hope you have a great weekend, and stay cool!
| 9/11/2015 11:27:51 AM |
| 15-0907--REC-A | Brown Stephen | Hi JeVarn,
We are going to be the contractor for this claim. I have been onsite and reviewed the repair estimate you have written, the scope is not accurate to work that needs to take place. I have attached my repair estimate that is accurate. Please review and let me know approval status, Bob is eager to get repairs completed ASAP.
| 9/11/2015 11:22:16 AM |
| 15-0907--REC-A | Brown Stephen | Walked repairs. Basic drywall and vanity rebuild. Carpet cleaning. Carpet may need replacement of stain can't be removed. Bob wants to start asap | 9/9/2015 12:59:15 PM |
| 15-0907--REC-A | Brown Stephen | spoke with Bob, inspection set for wednesday 9/9 | 9/8/2015 9:42:25 PM |
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