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Provider Name:
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Job Number:
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23-1168-WTR-LWV
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Job Status:
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Closed
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Customer Information
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Job Number
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23-1168-WTR-LWV
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Customer Name
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Laguna ***** ****age (VIP)
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Address
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CA, 92637
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Email
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Main Phone
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1949597****
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Business Phone
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Mobile #
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Home Phone
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Pager #
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Fax
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Dates
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Date Inventoried
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7/31/2023 1:59:00 PM
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Into Production Date
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5/23/2023 8:19:00 PM
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Received Date
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5/23/2023 8:16:55 PM
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Start Date
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5/24/2023 3:05:22 PM
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Date of Loss
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5/23/2023 12:00:00 AM
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Date of Majority Completion
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5/30/2023 1:00:00 PM
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Date Contacted
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5/23/2023 8:18:00 PM
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Target Completion Date
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6/2/2023 6:00:00 PM
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Date Inspected
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5/24/2023 3:05:10 PM
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Date of COS
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6/8/2023 9:17:00 AM
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Date of Work Authorization
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5/23/2023 8:18:03 PM
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Date Invoiced
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6/19/2023 1:59:00 PM
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Date Estimate Sent
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5/23/2023 8:18:00 PM
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Date Paid
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7/3/2023 12:31:00 PM
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Date Estimate Approved
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5/23/2023 8:19:00 PM
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Closed Date
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7/19/2023 8:03:06 AM
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Job Details
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Loss Type
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Water
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Secondary Loss Type
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Contact Person
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Gar**, **mes
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Job Address
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CA, 92637
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Business Phone
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Mobile #
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Fax
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Home Phone
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Job Category
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Commercial
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Pager #
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Special Instructions
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"*New general email is: damage.restoration@vmsinc.org
*All invoices emailed to: 909vms@gmail.com Built in 1972, Gate Code Need a Pass / Map, NEED TO DISCUSS WITH LARRY OR RESPONSIBLE MANAGER, DO NOT PERFORM REC HERE UNLESS SPECIFICALLY REQUESTED BY P/M's United = Full (Excluding Upgrades) Third = Drywall/texture. For new jobs call in after hours calls, it is our responsibility to provide them the next day - the security personnel’s name and contact, incident report number, units affected, the water source, specific areas that was affected by water damage, the service you provided to include pictures and what if any action pending and awaiting the Moisture Intrusion Coordinator’s evaluation and approval."
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Job Description
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Received work order - Go DO dry down in water heater area - Contact James Garay 949-241-1200
EM: j.garay850@cox.net
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Insurance Information
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Primary Adjuster
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Company
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Primary Adjuster
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Address
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Address
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Main Phone
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Main Phone
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Business Phone
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Business Phone
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Fax
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Detail Finding
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Broker
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Agent
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Broker Company
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Name
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Address
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Address
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Main Phone
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Main Phone
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Business Phone
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Business Phone
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Fax
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Fax
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Mobile #
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Mobile #
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Email
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Email
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Independent Adjusting Firm
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Independent Adjuster
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Independent Adjusting Firm
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Independent Adjuster
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Address
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Address
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Main Phone
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Main Phone
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Business Phone
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Business Phone
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Fax
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Fax
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Mobile #
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Mobile #
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Email
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Email
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Property management company
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Property management company
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Laguna Woods Village (VIP)
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Address
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24351 El Toro Road, Laguna Woods, CA, 92637
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Main Phone
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19495974490
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Business Phone
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Fax
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Contractor
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Provider Name
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Address
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23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
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Business Phone
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18558834778
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Fax
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19492163981
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Album Name
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Album Name : 05-1168
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Document Categories
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Document Category Name: Billing
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23-1168-WTR-LWV | Rusch Denise | Denise shred the check today per H/U verbal and written authorization. | 10/11/2023 9:12:17 AM |
23-1168-WTR-LWV | Rusch Denise | CALL: Spoke to James and he confirmed that we can shred the check as insurance has put a stop payment on it. | 10/11/2023 9:11:55 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: to Brandi, Dan, me
Good Morning Brandi,
I informed Helene Safronova, Coordinator for Service First Restoration that a stop payment
was made on first check and she can now shred it. Because payment for Services First Restoration
repairs will be made by Third Laguna Hills Mutual, the W9 tax form you requested will need to come
from Dan Yost and Third Laguna Hills Mutual. Once you receive the W9 form from Dan, you can send
the reissue check in the amount of $1,920.12 to: Laguna Woods Village, Attn: Dan Yost, PO Box 2220,
Laguna Hills, CA 92637. The reissued check should be written out to THIRD LAGUNA HILLS MUTUAL
Since they are the party that is paying Service First. All correspondence related to this very confusing
situation should be addressed to Dan Yost moving forward. Your assistance in this matter is appreciated.
Sincerely,
James Garay | 10/11/2023 8:55:27 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: Good Morning Everyone, The check has been stopped and I am ready to reissue the payment to LAGUNA WOODS VILLAGE However, the W9 that I received was not for them. I need that in order to issue the payment please Track your claim, anytime, anywhere with your online account at www.LibertyMutual.com or www.Safeco.com. Thank you for trusting Liberty Mutual and Safeco with all your insurance needs. Sincerely, Brandi Rich | 10/11/2023 8:55:09 AM |
23-1168-WTR-LWV | Rusch Denise | We are to hold on to the check and we will be notified when to shred it per H/O and Dan Yost at LWV. Check is on Denise's desk. Helene | 10/5/2023 11:44:14 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: to j.garay850, Dan, Brandi, Carla
Good morning James,
Absolutely, understood. We will hold on to the check until we hear back from you and shred upon your instruction!
Helene Safronova | 10/5/2023 11:39:23 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: to me, Dan, Brandi, Carla
Hi Helene,
I have attached email received from Brandi to confirm that a check will be
sent to Dan Yost once a stop payment is completed with the check mailed
to you. To avoid any additional confusion, it is very important that you do not
try to cash the check or mail it to Dan or myself. Hold on to the check and I
will notify you when to shred the check and you can contact Dan about any
invoice payments due to Service First. Your assistance in this matter is sincerely
appreciate.
Best regards,
James Garay | 10/5/2023 11:39:07 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: to Dan, me
Hi Dan,
Please let me know when you receive the check from Brandi, and I would appreciate
a receipt to reflect full payment and that this claim is officially closed. This will cover my
services.
Best,
James Garay | 10/5/2023 11:35:29 AM |
23-1168-WTR-LWV | Rusch Denise | EMAIL: to j.garay850, Dan
Good afternoon James and Dan,
We just received the check from Liberty Mutual for $1,920.12 and it is made out to ServiceFirst and James Garay.
Who would you like for us to send the check to?
Thank you!
Helene Safronova | 10/4/2023 12:45:06 PM |
23-1168-WTR-LWV | Rusch Denise | Check came in, it is on Denise's desk. Helene | 10/4/2023 12:45:00 PM |
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