Job Name: Go-Do - WO# SA21803442 - 2119-P Via Puerta - Laguna Woods - Laguna Woods Village
Provider Name: Job Number: 23-1168-WTR-LWV Job Status: Closed
Linked Job23-1168-REC1-LWV |
Customer Information
Job Number 23-1168-WTR-LWV
Customer Name Laguna ***** ****age (VIP)   Address CA, 92637
Main Phone 1949597****   Business Phone
Mobile #   Home Phone
Pager #   Fax
Date Inventoried 7/31/2023 1:59:00 PM   Into Production Date 5/23/2023 8:19:00 PM
Received Date 5/23/2023 8:16:55 PM   Start Date 5/24/2023 3:05:22 PM
Date of Loss 5/23/2023 12:00:00 AM   Date of Majority Completion 5/30/2023 1:00:00 PM
Date Contacted 5/23/2023 8:18:00 PM   Target Completion Date 6/2/2023 6:00:00 PM
Date Inspected 5/24/2023 3:05:10 PM   Date of COS 6/8/2023 9:17:00 AM
Date of Work Authorization 5/23/2023 8:18:03 PM   Date Invoiced 6/19/2023 1:59:00 PM
Date Estimate Sent 5/23/2023 8:18:00 PM   Date Paid 7/3/2023 12:31:00 PM
Date Estimate Approved 5/23/2023 8:19:00 PM   Closed Date 7/19/2023 8:03:06 AM
Job Details
Loss Type Water   Secondary Loss Type
Contact Person Gar**, **mes   Job Address CA, 92637
Business Phone   Mobile #
Fax   Home Phone
Job Category Commercial   Pager #
Special Instructions "*New general email is: *All invoices emailed to: Built in 1972, Gate Code Need a Pass / Map, NEED TO DISCUSS WITH LARRY OR RESPONSIBLE MANAGER, DO NOT PERFORM REC HERE UNLESS SPECIFICALLY REQUESTED BY P/M's United = Full (Excluding Upgrades) Third = Drywall/texture. For new jobs call in after hours calls, it is our responsibility to provide them the next day - the security personnel’s name and contact, incident report number, units affected, the water source, specific areas that was affected by water damage, the service you provided to include pictures and what if any action pending and awaiting the Moisture Intrusion Coordinator’s evaluation and approval."
Job Description Received work order - Go DO dry down in water heater area - Contact James Garay 949-241-1200 EM:
Insurance Information   Primary Adjuster
Company   Primary Adjuster
Address   Address
Main Phone   Main Phone
Business Phone   Business Phone
Fax   Detail Finding
Broker   Agent
Broker Company   Name
Address   Address
Main Phone   Main Phone
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Independent Adjusting Firm   Independent Adjuster
Independent Adjusting Firm   Independent Adjuster
Address   Address
Main Phone   Main Phone
Business Phone   Business Phone
Fax   Fax
Mobile #   Mobile #
Email   Email
Property management company
Property management company Laguna Woods Village (VIP)      
Address 24351 El Toro Road, Laguna Woods, CA, 92637      
Main Phone 19495974490      
Business Phone      
Provider Name
Address 23192 Verdugo Drive, Suite D, Laguna Hills, CA, 92653
Business Phone 18558834778
Fax 19492163981
Album Name Album Name : 05-1168
05-1168 (41)
05-26-23. S/C (18)
5/24/23 inspection (17)
Pre-existing Damages (0)
Scope Photos (0)









































Document Categories Document Category Name: Billing
Billing (2)
HOA Acknowledgment (1)
Survey/COS (1)
Work Authorization (1)
Work Order (1)
Written Notes and Sketches Album (3)


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23-1168-WTR-LWVRusch DeniseDenise shred the check today per H/U verbal and written authorization.10/11/2023 9:12:17 AM
23-1168-WTR-LWVRusch DeniseCALL: Spoke to James and he confirmed that we can shred the check as insurance has put a stop payment on it.10/11/2023 9:11:55 AM
23-1168-WTR-LWVRusch DeniseEMAIL: to Brandi, Dan, me Good Morning Brandi, I informed Helene Safronova, Coordinator for Service First Restoration that a stop payment was made on first check and she can now shred it. Because payment for Services First Restoration repairs will be made by Third Laguna Hills Mutual, the W9 tax form you requested will need to come from Dan Yost and Third Laguna Hills Mutual. Once you receive the W9 form from Dan, you can send the reissue check in the amount of $1,920.12 to: Laguna Woods Village, Attn: Dan Yost, PO Box 2220, Laguna Hills, CA 92637. The reissued check should be written out to THIRD LAGUNA HILLS MUTUAL Since they are the party that is paying Service First. All correspondence related to this very confusing situation should be addressed to Dan Yost moving forward. Your assistance in this matter is appreciated. Sincerely, James Garay10/11/2023 8:55:27 AM
23-1168-WTR-LWVRusch DeniseEMAIL: Good Morning Everyone, The check has been stopped and I am ready to reissue the payment to LAGUNA WOODS VILLAGE However, the W9 that I received was not for them. I need that in order to issue the payment please Track your claim, anytime, anywhere with your online account at or Thank you for trusting Liberty Mutual and Safeco with all your insurance needs. Sincerely, Brandi Rich10/11/2023 8:55:09 AM
23-1168-WTR-LWVRusch DeniseWe are to hold on to the check and we will be notified when to shred it per H/O and Dan Yost at LWV. Check is on Denise's desk. Helene10/5/2023 11:44:14 AM
23-1168-WTR-LWVRusch DeniseEMAIL: to j.garay850, Dan, Brandi, Carla Good morning James, Absolutely, understood. We will hold on to the check until we hear back from you and shred upon your instruction! Helene Safronova10/5/2023 11:39:23 AM
23-1168-WTR-LWVRusch DeniseEMAIL: to me, Dan, Brandi, Carla Hi Helene, I have attached email received from Brandi to confirm that a check will be sent to Dan Yost once a stop payment is completed with the check mailed to you. To avoid any additional confusion, it is very important that you do not try to cash the check or mail it to Dan or myself. Hold on to the check and I will notify you when to shred the check and you can contact Dan about any invoice payments due to Service First. Your assistance in this matter is sincerely appreciate. Best regards, James Garay10/5/2023 11:39:07 AM
23-1168-WTR-LWVRusch DeniseEMAIL: to Dan, me Hi Dan, Please let me know when you receive the check from Brandi, and I would appreciate a receipt to reflect full payment and that this claim is officially closed. This will cover my services. Best, James Garay10/5/2023 11:35:29 AM
23-1168-WTR-LWVRusch DeniseEMAIL: to j.garay850, Dan Good afternoon James and Dan, We just received the check from Liberty Mutual for $1,920.12 and it is made out to ServiceFirst and James Garay. Who would you like for us to send the check to? Thank you! Helene Safronova10/4/2023 12:45:06 PM
23-1168-WTR-LWVRusch DeniseCheck came in, it is on Denise's desk. Helene10/4/2023 12:45:00 PM